Shipping Policy
Effective Date: January 4, 2025
At Coolratinie Luxury Watches, we are committed to providing a smooth and efficient shipping experience for our customers. Below are the terms and conditions governing shipping, delivery times, and costs.
1. Shipping Options
We offer various shipping options to meet your needs:
- Standard Domestic Shipping (U.S.)
- International Shipping
U.S. Shipping Options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1-2 business days
International Shipping Options:
- Standard International Shipping: 10-15 business days
- Expedited International Shipping: 5-7 business days
2. Processing Time
- Order Processing Time: Orders are typically processed within 1-3 business days of receipt.
- Processing Days: Business days exclude weekends and public holidays.
3. Shipping Costs
- U.S. Shipping Costs:
- Standard Shipping: $10
- Expedited Shipping: $20
- Priority Shipping: $30
- International Shipping Costs:
- Standard International Shipping: $25
- Expedited International Shipping: $50
Shipping costs are calculated at checkout based on your location and the shipping method selected.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order through the carrier’s website or by logging into your account on our website.
5. Duties and Taxes for International Orders
For international orders, customs duties, import taxes, and any additional fees are the responsibility of the customer. Coolratinie Luxury Watches is not responsible for these costs.
6. Delivery Times
Delivery times are estimates and are not guaranteed. Coolratinie Luxury Watches is not liable for delays caused by customs, weather, or other external factors.
7. Damaged or Lost Packages
- If your package arrives damaged, please notify us within 48 hours of delivery by contacting our customer support team at info@coolratinie.com.
- For lost packages, please contact us within 7 business days of the expected delivery date.
8. International Shipping Restrictions
Coolratinie Luxury Watches may not ship to certain international destinations due to logistical or regulatory restrictions. For specific inquiries about international shipping, please contact us.