PAYMENT POLICY

Effective Date: February 24, 2025

At COOLRATINIE LUXURY WATCHES, we aim to provide our customers with a smooth and secure payment experience when purchasing luxury timepieces. Below is an outline of our Payment Policy, which governs how payments are processed for purchases made on our website (coolratinie.com).

1. Payment Methods Accepted

We offer several payment options to ensure flexibility and convenience for our customers:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For customers who prefer

PayPal for secure online transactions, we offer this as a payment option. Simply choose PayPal at checkout, and you’ll be redirected to their secure platform to complete the payment process.

  • Bank Transfer: Customers can also choose to pay via bank transfer for large purchases or those requiring additional payment flexibility. Once the bank transfer is completed, we will proceed with the order processing.
  • Other Payment Options: We occasionally offer other payment methods, including financing options or local payment solutions, depending on the region and availability.

2. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This confirmation will include your order details, including the items purchased, total price, and estimated delivery times. However, please note that an order confirmation does not constitute an acceptance of your order. COOLRATINIE LUXURY WATCHES reserves the right to cancel or modify any order for any reason, including if there are issues with stock, payment verification, or pricing errors.

3. Pricing and Currency

All prices listed on our website are in USD (United States Dollar). The final price displayed on the checkout page includes applicable taxes and shipping charges, which will be calculated based on your location and chosen shipping method.

Please note that for international customers, if there are any import duties, taxes, or fees associated with your order, they will be the responsibility of the customer and are not included in the purchase price or shipping fees.

4. Payment Processing

We work with reputable, secure third-party payment processors to handle your transaction data. COOLRATINIE LUXURY WATCHES does not store or retain any sensitive payment information such as credit card numbers, security codes, or bank account details.

Our website uses SSL encryption technology to ensure that all your personal and payment information is securely transmitted and protected during the transaction process. We recommend that customers ensure they are using secure networks when making payments online for added protection.

5. Failed Payments and Order Cancellations

If your payment is declined or fails to go through for any reason, you will be notified immediately, and your order will not be processed. You will have the option to try another payment method. If no valid payment method is provided, your order will be automatically canceled, and you will need to place a new order once the payment issue is resolved.

In cases where an order is canceled due to non-payment or issues with the payment method, we may issue a partial or full refund depending on the situation.

6. Security Measures

At COOLRATINIE LUXURY WATCHES, we take your security seriously. We implement advanced encryption and secure payment gateways to protect your financial data. Your payment information is never shared or stored in a way that could compromise your privacy.

For additional security, our website is regularly updated with the latest encryption technologies, and we collaborate with industry-standard partners to ensure the highest level of safety for all online transactions.

7. Fraud Prevention

To protect both our customers and our business from fraudulent activities, we monitor all transactions for suspicious activity. If we detect any unusual or potentially fraudulent activity during the payment process, we may contact you directly to verify the purchase. We reserve the right to cancel any order deemed fraudulent, and in cases of confirmed fraud, we may report the incident to the relevant authorities.

8. Refunds and Chargebacks

  • Refunds: If your order is canceled or if you are eligible for a return under our Return Policy, the refunded amount will be processed through the same payment method you used to complete the purchase. The refund will typically be issued within 5-10 business days depending on your payment method.

  • Chargebacks: We strongly discourage customers from initiating chargebacks without prior communication. If you believe there is an issue with your payment or order, please contact us at info@coolratinie.com to resolve the matter before taking further action.

9. Payment Disputes

If there is any dispute regarding payment, please contact us as soon as possible. We will work diligently to resolve any issues and ensure your satisfaction. For unresolved disputes, please follow our Customer Service and Dispute Resolution procedures as outlined in our Terms & Conditions.

10. Contact Information

If you have any questions or concerns about our Payment Policy or if you need assistance with a payment issue, please don’t hesitate to contact us:

  • Email: info@coolratinie.com
  • Phone: (813) 654-1727
  • Address: 502 Crowned Eagle Ct, Valrico, Florida 33594, USA

Thank you for choosing COOLRATINIE LUXURY WATCHES for your luxury watch purchase! We value your trust and strive to provide you with the best shopping experience.