Payment Policy

Effective Date: January 4, 2025

At Coolratinie Luxury Watches, we strive to offer a secure, seamless, and hassle-free payment experience for our customers. Below are the key terms and conditions governing payment methods, processing, and security.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, Mastercard, American Express, and Discover.
  • PayPal: A fast and secure method of payment.

These options are designed to ensure flexibility and convenience for our customers.

2. Secure Payment Processing

All payments on Coolratinie.com are processed securely using industry-standard encryption and technology. We use trusted third-party payment gateways to ensure the safety and privacy of your payment information.

  • SSL Encryption: Our website uses SSL (Secure Socket Layer) technology to encrypt all data transmitted between your browser and our servers.
  • Payment Gateway: All payment transactions are processed through reputable, PCI-compliant payment gateways to ensure security and protect your sensitive payment information.

3. Order Processing and Payment Confirmation

  • Order Processing: Payment must be completed in full before your order is processed and shipped.
  • Payment Confirmation: Once your payment is successfully processed, you will receive a confirmation email with details of your order.
  • Failed Transactions: In case of a failed transaction, please contact our customer support team at info@coolratinie.com for assistance.

4. Currency and Pricing

  • Currency: All transactions are conducted in U.S. Dollars (USD).
  • Taxes and Fees: Prices listed on our website do not include any applicable taxes, customs duties, or import fees that may apply based on your location. These are the responsibility of the customer.

5. Refunds and Chargebacks

  • Refunds: If a refund is issued due to returns, the amount will be credited to the original payment method used during checkout.
  • Chargebacks: Any unauthorized chargebacks or disputes filed will be investigated, and Coolratinie Luxury Watches reserves the right to refuse further transactions from customers who engage in such activities.

6. Payment Terms

  • Full Payment Required: Full payment is required at the time of purchase. We do not offer installment or layaway options at this time.
  • Order Cancellation: Orders can be canceled within 24 hours of placement. After this period, cancellations will not be accepted once the order has been processed.

7. Customer Responsibility

By placing an order with Coolratinie Luxury Watches, you agree to provide accurate and complete payment information. Any errors, fraud, or attempts to misuse payment methods will result in order cancellation or account suspension.